Privacy Policy

Our Commitment to Privacy

JiGR | Modular Hospitality Solution ("JiGR", "we", "us", or "our") is committed to protecting your privacy. This Privacy Statement explains how we collect, use, disclose, and safeguard your information when you use our compliance platform and services.

Information We Collect

Information You Provide

• Account Information: Name, email address, company details, phone number
• Compliance Data: Delivery dockets, temperature readings, supplier information, inspection records
• Payment Information: Processed securely through Stripe (we do not store credit card details)
• User-Generated Content: Photos, documents, notes, and other uploaded materials

Information Automatically Collected

• Usage Data: Platform interactions, feature usage, session duration
• Device Information: Browser type, operating system, device model, IP address
• Performance Data: Error logs, page load times, system diagnostics

How We Use Your Information

We use collected information to:

• Provide and maintain our compliance platform services
• Process document analysis and generate compliance reports
• Manage your account and subscription billing
• Respond to customer support requests
• Improve platform functionality and user experience
• Send administrative information and service updates
• Comply with legal and regulatory obligations

Data Security

We implement industry-standard security measures including:

• Encryption: Data encrypted in transit (TLS/SSL) and at rest
• Access Controls: Role-based access and multi-tenant data isolation
• Secure Storage: Enterprise-grade cloud infrastructure (Supabase, Google Cloud)
• Regular Audits: Security assessments and vulnerability monitoring

Data Sharing and Disclosure

We do not sell your personal information. We may share data only:

• With Your Consent: When you explicitly authorize sharing
• Service Providers: Third-party processors (Google Cloud AI, Stripe) under strict confidentiality agreements
• Legal Requirements: When required by law, regulation, or legal process
• Business Transfers: In connection with merger, acquisition, or sale of assets

Data Retention

• Active Accounts: Data retained while your account is active
• Compliance Records: Maintained per regulatory requirements (typically 2-7 years)
• Deleted Accounts: Data securely deleted within 90 days of account closure
• Backups: May persist in secure backups for up to 30 days

Your Rights

You have the right to:

• Access: Request copies of your personal information
• Correction: Update or correct inaccurate data
• Deletion: Request deletion of your data (subject to legal obligations)
• Portability: Export your data in standard formats
• Opt-Out: Unsubscribe from marketing communications

Cookies and Tracking

We use essential cookies for:

• Authentication and session management
• Platform functionality and preferences
• Analytics to improve user experience

You can control cookies through your browser settings. For detailed information, see ourCookie Policy.

Third-Party Services

Our platform integrates with:

• Google Cloud AI: Document processing and analysis
• Stripe: Payment processing
• Supabase: Database and authentication services

Each service has its own privacy policy governing their data practices.

Children's Privacy

JiGR is designed for business use. We do not knowingly collect information from individuals under 18 years of age.

International Data Transfers

Your data may be transferred to and processed in countries outside your jurisdiction. We ensure appropriate safeguards are in place to protect your information.

Changes to Privacy Statement

We may update this Privacy Statement periodically. Significant changes will be notified via:

• Email to registered account holders
• Platform notifications
• Updated "Last Updated" date on this page

Continued use of JiGR services after changes constitutes acceptance of the updated Privacy Statement.

Contact Us

For privacy questions, concerns, or requests:

By using JiGR services, you acknowledge that you have read and understood this Privacy Statement.